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Measurement of Burnout and Engagement 9 Hypothesis 2: A factor structure including exhaustion and disengagement fits better to the data than a factor structure including two factors representing positively and negatively framed items.
Hypothesis 3: The factor structure of the OLBI is invariant across health care professionals and white collar workers.
Hypothesis 4: Levels of burnout are higher within the health care sector as compared to white collar workers.
Method Procedure and Samples The current study was conducted among eight different groups of Dutch employees, working in one of two occupational sectors health care and white collar occupations.
All studies except one were part of regular occupational health assessments. The e-mail briefly explained the goal of the study, and emphasized the confidentiality and anonymity of the answers.
Participants could log in on a secured website with a self-constructed password. They then filled in all questions, and received online feedback about their levels of burnout.
The study among the physicians was not part of a regular occupational health assessment. The online instrument was part of the online service provided to members of the Royal Dutch Association of Doctors.
Therefore, we could not calculate the response rate for this group. The health care sample included The most frequently mentioned educational level was high school Most participants had a partner and child ren The white collar sample included The majority of the participants had a college degree In total, The OLBI measures burnout with two dimensions: exhaustion and disengagement.
The eight items of the exhaustion sub-scale are generic, and refer to general feelings of emptiness, overtaxing from work, a strong need for rest, and a state of physical exhaustion.
The answering categories are the same as for exhaustion. For both sub-scales, four items are positively worded and four items are negatively worded.
The reliability for was both for exhaustion and disengagement. There were no substantial differences between the two sectors regarding the internal consistencies of the scales.
The bi-variate correlations between the two dimensions of exhaustion and disengagement were for health care and white collar workers. Exploratory Factor Analyses In order to test our first hypothesis suggesting a two-factor structure , we first examined the factor structure of the OLBI with exploratory factor analyses EFA; principal axis factoring using varimax rotation for both sectors separately.
The rotated factor structure for each sector is displayed in Table 1. Several findings of the EFA are worth noting.
The OLBI has a clear structure in health care, with exhaustion items forming the first factor and disengagement items forming the second factor.
Only item D6 had double loadings on both factors and therefore it is unclear to which factor it belongs. Results for the white collar workers are fairly similar including the double loading of item D6.
The only difference is that the first factor consisted of the disengagement items and the second factor referred to the exhaustion items.
Taken together, these EFA-findings indicate that the factor structure of the OLBI is confirmed for both health care and white collar workers providing support for our first hypothesis.
Measurement of Burnout and Engagement 12 Specifically, CFA was used to test Hypothesis 2 stating that the responses on the OLBI items underlie the burnout components exhaustion and disengagement or the method of item framing positive and negative item formulation.
This relies on the criteria of Campbell and Fiske for multitrait-multimethod matrices and corresponds to the methodology proposed by Bagozzi Specifically, we tested the Trait model, which hypothesizes that the variation in the items can be explained fully by the underlying traits the burnout components plus errors, and without any differentiation among item framing.
The burnout items were included as observed variables and the burnout components as correlated latent factors. Both exhaustion and disengagement were operationalized by eight items.
The Method model rests on the assumption that the structure is determined not by the burnout components but by whether items were positively or negatively formulated.
This model does not take into consideration the different burnout components. It includes the 16 burnout items and two correlated latent method factors.
This model combines both previous models. It includes again all burnout items and two categories of latent factors: a the two burnout components traits that are correlated; and b the two methods, which also correlate with each other.
However, correlations between burnout components and methods were not included. Each item has therefore two loadings: one on a burnout dimension and one on a method factor.
In the way we should be better able to uncover the factors that influence responses to the OLBI items than by considering them in separate models.
Table 2 displays the overall fit indices of the competing models for the multi-group MTMM analysis. This is not unexpected because the chi-square is dependent on sample size.
Thus, while differentiation between both the burnout dimensions and the item formulation seems to be substantial, the differentiation between the burnout dimensions is more important.
This substantiates Hypothesis 2. Additionally, for health care employees, all items had significant loadings on both types of latent factors, the burnout dimensions and the method factors.
For white collar workers, we found that all items loaded on both kinds of latent factors save two exceptions: E4 and E7 had non-significant loadings on the exhaustion factor.
In general, the pattern of factor loadings suggests that the loadings were somewhat higher for the two method factors than for the two burnout dimensions.
In order to test Hypothesis 3 i. Specifically the first model contained equal correlations between the latent factors for both sectors, the second model contained equal factor loadings on the burnout dimensions and the third model contained equal factor loadings on the method factors for both sectors.
These findings indicate that the factor structure of the OLBI is similar for both health care and white collar workers.
Both sectors differ, however, in the influence that item framing has on the responses to the OLBI items. This substantiates Hypothesis 4.
Inspection of the mean scores on the item level showed that compared to white collar workers, health care workers more frequently agreed with item E1 and less frequently agreed with item D8.
Additionally, compared to white collar workers, health care workers more frequently agreed with items E4 and D6 and disagreed with the items E3 and D1.
Discussion This study is important in that it provides evidence for the validity of an alternative burnout measure for health care and white collar workers.
The findings clearly indicate that the OLBI is a reliable instrument including two moderately high correlating dimensions.
Results further confirmed that both sectors differed significantly in the levels of burnout. Health care workers experienced significantly higher levels of burnout both exhaustion and disengagement than white collar workers.
This corresponds with the findings of Demerouti , who found that health care workers reported higher levels of disengagement than white collar workers air traffic controllers.
These differences may be due to the worse working conditions that health care workers are exposed to compared to white collars. Nachricht abschicken.
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